FREQUENTLY ASKED QUESTIONS

 

Returns & Exchanges

All orders are final and non-refundable. We cannot accept returns or exchanges because our products are perishable.

Shipping

How long does shipping take?

It depends on which option you choose at checkout. We offer 1 and 2-day shipping options.

How does the order process work?

We have a system of first come first serve. Once your order is placed, your order is in line and will be fulfilled as soon as possible. This is why we ask you to please allow up to 7 business days for your order to be baked and shipped. 

 

Menu

Which flavors do you offer?

We have nine different flavors. Nuts about Nutella, Key lime pie, Dulce de leche Delight, Oreo Dream, Peanut Butter lover, Chocolate Espresso, Passion Fruit, Cookie Monster, Slutty Brookie.

 

Ingredients

What are your ingredients?

Manufacturing takes place on equipment that processes nuts.

All products may contain traces of nuts and do contain dairy, wheat, and soy.

 
Storage

How long do the jars stay good for?

They can last a few days in the refrigerator and months when frozen. It is recommended to freeze them right away if not planning to eat in the first few days upon arrival so they stay fresher for longer.

 

Do I have to refrigerate the jars?

Yes. All products contain dairy so they have to be refrigerated or frozen.

 
Are your jars recyclable?

Yes, our jars are made from PET (polyethylene terephthalate) which is a type of plastic that is 100% recyclable, reusable and environmentally friendly. PET is approved as safe for contact with food by virtually every health-safety agency in the world.

 

Browse answers to the frequently asked questions below so you can order with confidence.​
  • Black Instagram Icon
  • Black Facebook Icon

© 2018 BITES by francesca 

  • White Facebook Icon
  • White Instagram Icon